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Web SDK v2.336.0

Fixed​

  • Fixed an issue where the "Submit All Polls + Go to Step" button action in embedded guides ignored the selected destination and advanced to the next linear step
  • Improved the reliability of the Intercom ID Sync plugin to ensure Pendo visitor IDs are accurately synced to Intercom contacts
  • Prevented the Resource Center alert badge from appearing on mobile devices when configured to show only on desktop and tablets
  • Fixed an issue where the preview mode top bar was not interactive when a guide backdrop was enabled
  • Fix multi-step guides resuming at the previous step when an embedded guide is on the page
  • Resolved a ReferenceError when using the Session Replay plugin with the npm web-sdk in Angular applications

Web SDK v2.335.1

Fixed​

  • Improved the reliability of the Intercom ID Sync plugin to ensure Pendo visitor IDs are accurately synced to Intercom contacts

Launcher v5.81.0

Changed​

  • Update web-sdk to 2.335.0
  • Improved the reliability of agent injection in the browser extension by ensuring navigation listeners are registered immediately upon service worker startup
  • Isolated API key and application configuration fetches to ensure a single failure does not prevent other healthy configurations from updating

Web SDK v2.335.0

Added​

  • Exposed a public method to record guide element activity events from custom code blocks
  • Enabled configuration of the Predict plugin via the Predict API

Changed​

  • Improved the Visual Design Studio launch process by adding install-type validation and ensuring error signals are sent when a launch fails
  • Updated the web SDK to send developer logs every five seconds

Fixed​

  • Fixed an issue where the designer failed to launch for OEM users in the US1 environment after migrating to the Pendo UI
  • Fixed an issue where subscriptions using the content proxy for guide content could not override their content host via contentHost.
  • Fixed an issue where the Excluded Guides section in the Web SDK Debugger intermittently failed to display ineligible guides
  • Fixed sustained CPU usage caused by the guide loop running continuously across frames while the page is idle
  • Fixed AI Agent prompt/submit tracking when customer widgets call stopPropagation(). Listeners now attach in the capture phase as intended, restoring missed prompt/submit events without changing selectors, tagging, or configuration.

Web SDK v2.334.1

Fixed​

  • Fixed an issue where the designer failed to launch for OEM users in the US1 environment after migrating to the Pendo UI
  • Fixed an issue where subscriptions using the content proxy for guide content could not override their content host via contentHost.

Launcher v5.80.0

Changed​

  • Update web-sdk version to 2.334.0
  • Launcher icon click opens a limited quick view popup for faster rendering, with full configuration available in browser side panel or new window for better performance

Fixed​

  • Fixed an issue where the configuration side panel would appear blank after a refresh
  • Ensure slow loading frames don't get dropped from tracking

Web SDK v2.334.0

Added​

  • Add disableUtmReferrer config option to disable UTM referrer collection
  • Added support for day of the week guide delivery
  • Added the inert attribute to the background application when a guide backdrop is enabled

Changed​

  • Revert use inert instead of aria-hidden when backdrop is present in browsers that support it

Fixed​

  • Fix agent plugins shipping untranspiled ES6, which broke agent initialization in Edge IE Mode
  • Fix multi-step badge-activated guide steps briefly rendering detached from the badge when an embedded guide is shown on the same page
  • Fixed an issue where guides would recapture keyboard focus, preventing users from navigating to the Next or Back buttons using the Tab key

Web SDK v2.333.1

Changed​

  • Revert use inert instead of aria-hidden when backdrop is present in browsers that support it