Fixed​

• Improved the reliability of the Intercom ID Sync plugin to ensure Pendo visitor IDs are accurately synced to Intercom contacts

Changed​

• Update web-sdk to 2.335.0
• Improved the reliability of agent injection in the browser extension by ensuring navigation listeners are registered immediately upon service worker startup
• Isolated API key and application configuration fetches to ensure a single failure does not prevent other healthy configurations from updating

Added​

• Exposed a public method to record guide element activity events from custom code blocks
• Enabled configuration of the Predict plugin via the Predict API

Changed​

• Improved the Visual Design Studio launch process by adding install-type validation and ensuring error signals are sent when a launch fails
• Updated the web SDK to send developer logs every five seconds

Fixed​

• Fixed an issue where the designer failed to launch for OEM users in the US1 environment after migrating to the Pendo UI
• Fixed an issue where subscriptions using the content proxy for guide content could not override their content host via contentHost.
• Fixed an issue where the Excluded Guides section in the Web SDK Debugger intermittently failed to display ineligible guides
• Fixed sustained CPU usage caused by the guide loop running continuously across frames while the page is idle
• Fixed AI Agent prompt/submit tracking when customer widgets call stopPropagation(). Listeners now attach in the capture phase as intended, restoring missed prompt/submit events without changing selectors, tagging, or configuration.

Fixed​

• Fixed an issue where the designer failed to launch for OEM users in the US1 environment after migrating to the Pendo UI
• Fixed an issue where subscriptions using the content proxy for guide content could not override their content host via contentHost.

Changed​

• Update web-sdk version to 2.334.0
• Launcher icon click opens a limited quick view popup for faster rendering, with full configuration available in browser side panel or new window for better performance

Fixed​

• Fixed an issue where the configuration side panel would appear blank after a refresh
• Ensure slow loading frames don't get dropped from tracking

Added​

• Add disableUtmReferrer config option to disable UTM referrer collection
• Added support for day of the week guide delivery
• Added the inert attribute to the background application when a guide backdrop is enabled

Changed​

• Revert use inert instead of aria-hidden when backdrop is present in browsers that support it

Fixed​

• Fix agent plugins shipping untranspiled ES6, which broke agent initialization in Edge IE Mode
• Fix multi-step badge-activated guide steps briefly rendering detached from the badge when an embedded guide is shown on the same page
• Fixed an issue where guides would recapture keyboard focus, preventing users from navigating to the Next or Back buttons using the Tab key

Changed​

• Updated the web-sdk to version 2.333.1

Changed​

• Revert use inert instead of aria-hidden when backdrop is present in browsers that support it

Changed​

• Updated the web-sdk to version 2.333.0

Added​

• Added a new objectMetadata method to the Web SDK to allow sending metadata for arbitrary objects
• Enabled Pendo Predict to display within host applications that block embedded third-party content by routing through the browser extension
• Added support for full conversations within Copilot M365
• Added highlighting features in web sdk debugger to find elements faster on a page

Changed​

• Use inert instead of aria-hidden when backdrop is present in browsers that support it
• Ensured the guide container element ID correctly reflects the guide being rendered

Fixed​

• Fixed an issue where the widget caused the application to crash
• Resolved a ReferenceError when using the Session Replay plugin with the npm web-sdk in Angular applications